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from http://office.microsoft.com/en-us/outlook/HA010875321033.aspx

This article is written for the Microsoft Outlook Personal Folders Backup tool that is available as a download from Microsoft Office Online.

The Personal Folders Backup tool is designed for use in Outlook 2002 and later and the operating systems that support each respective Outlook version. The tool provides a quick and easy way to back up the Outlook information of your choice to your hard disk or network server or share.

After you back up your information, you can copy these duplicates of your Outlook data to a removable media such as a CD or DVD. The backup files are exact copies of the original files and are saved in the same file format. You can receive periodic reminders to back up your files.

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For those of you that installed the addon and the Backup Menu Item doesn’t appear it’s because the .dll addon is being placed in C:\program files\Microsoft Office\[OFFICE VERSION]\ADDINS and your client is set to look else where (in my case C:\Documents & Settings\[USERNAME]\Microsoft\ADDINS. To solve the issue do the following:

Outlook 2007
- Click Tools -> Trust Centre
-Click on the Add-ins Tab
- At the bottom of the window select Com Add-ins from the drop down list then click Go.
- In the Com Add-ins Window Click Add then browse to C:\program files\Microsoft Office\Office12\ADDINS
- Select Outbak.dll and press ok
- The Backup menu option will now be visible

Outlook 2003
- Tools -> Options
- Under the Other Tab click the Advanced Options button
- Click the Com Add-ins Button
- Click Add then browse to :\program files\Microsoft Office\Office11\ADDINS
- Select Outbak.dll and click ok on all the open dialogue boxes
- The Backup Menu Option will now appear

from http://weblog.helpware.net/?p=36=1

This is a relatively old problem now, but one that keeps popping up.

You open a CHM but you don’t see your content in the right-hand pane of the HH window. You see a cryptic browser message “Navigation to the webpage was canceled” or “Action canceled”.

This is due again to Microsoft plugging security holes in Windows. I’ve listed all the HH security fix problems here.  This particular problem is either:

1. CHMs no longer work on the Intranet or Internet
   This can be fixed by a simple registry tweak (see link)
2. Downloaded CHMs cannot be opened
   After downloading, right-click the chm file, select properties, then click “Unblock”.